Privacy Policy
Effective January 1, 2026
C&J Fayetteville Insulation Company, fayettevilleinsulation.com, hello@fayettevilleinsulation.com
Who this policy covers
C&J Fayetteville Insulation Company is an insulation contractor in Fayetteville, AR. This policy explains what information we collect when you visit our website, call us or send a request, what we do with it, how long we keep it and what you can ask us to do about it.
It applies to every page of our site, from the home page to our service and city pages. It doesn't cover other websites we link to, which have their own policies.
Information you give us
When you fill out our contact form, call or email us, you usually give us your name, phone number, email address, the address of the house and a short note about the job. We ask for the address because we need to know where the work is before we can come out and quote it.
You might also tell us things about your house, like how old it is, what's in the attic or crawl space now, or that the upstairs runs hot. We only use those details to plan your estimate and the work.
Our contact form is run by an outside form service, so what you type into it passes through that service before it reaches us. That service handles the data under its own privacy terms.
Information collected automatically, including cookies
Like most websites, ours collects some basic information when you visit, such as your browser type, device, the pages you looked at, how you found us and a general location based on your internet connection. We use this to see which pages people read and to fix pages that don't work well.
Some of this comes from cookies, which are small files your browser stores so a site can recognize a returning visit. We may also use analytics tools from outside companies that set their own cookies to count visits and page views.
You can block or delete cookies in your browser settings. The site will still work for reading pages and reaching us if you do.
How we use your information
We use what you send us to answer your question, set up a visit, give you a quote, do the work and follow up afterward. We may also use it to keep records for billing, taxes and any warranty or service questions down the road.
We don't sell your personal information, and we don't send you marketing you didn't ask for. If we ever want to send updates or offers, we'll ask first and give you an easy way to stop them.
Who we share it with
We share your information only when it's needed to run the business or do your job. That includes the services that host our website and contact form, our analytics tools, and the people who handle our bookkeeping and payments.
We may also share information when the law requires it, to answer a valid legal request, or to protect our business, our crew or our customers. If the business is ever sold or merged, customer records may go to the new owner, who would have to treat them under this policy or tell you about any change.
How long we keep it
We keep contact requests and job records as long as we need them to finish the work, handle warranty or service questions, and meet tax and business record rules. After that, we delete them or strip out anything that identifies you.
If you reach out and we never end up doing a job for you, we keep your request only as long as it's useful for following up, unless you ask us to delete it sooner.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we have to keep something for a legal, tax or business record reason, and if so we'll tell you what and why.
Some states give residents more privacy rights than others. Whatever state you live in, just ask, and we'll handle your request the way the law where you live requires.
We'll need to confirm it's really you before we hand over or change any records, so we may ask a question or two first.
Children's privacy
Our website is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.
How we protect your information
We use reasonable steps to keep your information safe, like limiting who can see customer records and using services that protect data in transit. No website or system is completely secure, so we can't promise nothing will ever go wrong, but we'll tell you if a problem affects your information.
Changes to this policy
We may update this policy when our tools or the law change. When we do, we'll post the new version on this page, and it takes effect once it's posted.
How to raise a privacy concern
If you have a question about your information, want to see or delete it, or think we've handled something wrong, call us at (479) 485-4960 or use our contact page to send a message or email. Expect a reply within 1 business day.
You can also learn more about who we are on our about page.